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Terms and conditions

Little Valentines wants all its customers to be completely satisfied with its garments. If you are dissatisfied with your goods, we do offer a refund or exchange for an alternative item.

Any return you wish to make must be brought to our attention within seven working days and expect the item to be returned to us within 14 working days. This seven working day period allows you to check over the goods. Reasonable care should be taken by you not to mark or stain the item as this may make the item non-refundable under the Distance Selling Regulations 2000.

Please return the items in a re-sellable condition and in their original packaging as we cannot refund or exchange items which appear used or stained. Refunds or exchanges will only be processed upon receipt of the returned goods. We are unable to refund shipping costs and may re-charge shipping costs to re-send out exchanges.

Please note, when returning an item we strongly recommend sending the item back via recorded delivery and proof of address kept safe. We cannot be held responsible for any items that do not reach us, items are your responsibility until we have received them.